| When I click on the download link, a new browser window opens but nothing is displayed and the web browser (or my computer) crashes. |
The ebook download process uses "pop-up" windows to navigate the transfer of the ebook file. If your internet security (or nuisance) settings prohibit the use of "pop-up" windows, the ebook download process will not work and may cause your web browser (and/or computer) to crash. |
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