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Welcome to the Electronic Book Support Center
This section is designed to help you understand and solve problems with your eBook experience. Please take some time to review each section carefully.
We offer support for the following eBook readers:
- Adobe Reader* 6.x+
 Read FAQs
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- Adobe Ebook Reader Migrating to Adobe Reader
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- Microsoft Reader
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- Palm Reader
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*Adobe Reader is part of the Adobe Acrobat suite and is interchangeably refered to as Adobe Acrobat Reader. Adobe Reader 6.0 combines previous versions of Adobe Reader with Adobe eBook Reader. Adobe Reader 6.x replaces the Adobe eBook Reader.
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- IMPORTANT NEWS for Microsoft Reader customers:
- Between 19 August 2004 and 28 August 2004, Microsoft was experiencing problems with its activation servers. If you are receiving errors stating that your copy of Microsoft Reader is not activated, please return to the Microsoft Activation website and reactivate your copy of Microsoft Reader.
- On September 30, 2003, Microsoft launched a new version of its eBook packaging software. This software addresses the security breach uncovered in the Summer of 2003. Users who downloaded ebooks prior to September 30th will need to reactivate their Reader software. However, no new Reader software needs to be installed.
- On June 30, 2003, Microsoft launched a new version of its Reader software. This software addresses the security breach uncovered late in 2002. Users who downloaded ebooks prior to June 30th will be able to read them on either the old version or the new version of the reader. However, after June 30, 2003, users must upgrade to the new version in order to continue downloading secure Microsoft ebooks.
- IMPORTANT NEWS for Adobe Reader customers:
- TIP: Download only one eBook at a time to prevent your system from slowing down or timing out (resulting in download cancellation).
- TIP: If your MS Reader is not being recognized by your computer or the retail site please contact Microsoft support directly at: http://www.microsoft.com/reader/.
- TIP: Please reference the compatibility chart for the eBook Reader software you are using. This chart lists supported browsers, operating systems and computing devices for each eBook Reader.
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| For Additional Help email support at : Info@eBooksAboutEverything.com |
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